At first sight CaptainBook.io and FareHarbor seem to be the same products. Both provide cloud-based tour and activity booking solutions that enable tour operators to manage their day-to-day business operations. But a closer look to what both systems offer will make you change your mind.
try CaptainBook.io today, you will feel the difference.
CaptainBook.io has been created by leading industry experts and they know first hand the difficulties and challenges of being a tour operator.
Fareharbor has been acquired by Booking Holdings, the group behind Booking.com and most operators are concerned that their data will be used by Booking.com.
FareHarbor doesn’t give you the opportunity to choose between you and your client to pay the commission. You have only one option, to pass the cost to the customer. With CaptainBook.io you have the option to either pass on the commission to the customer or to absorb it.
Both CaptainBook and FareHarbor have neither set up nor monthly subscription costs. But FareHarbor charges a 6% commission, which makes it one of the most expensive options in the market. With CaptainBook you won’t have a monthly subscription and the commission is only 4%.
"With CaptainBook.io our daily booking operations are easier than ever. Our customers are thrilled when they call us for an experience and we send them the link to make the reservation. We save precious time and our customers are much more happy."
Travel Agency in Corfu, Greece
With CaptainBook, you can accept deposits from your clients, giving then flexibility. It is known to lead to better conversion rates and ultimately more bookings.
If you ever wondered why some booking systems are really successful and others not, the answer is simple: successful booking systems are designed and structured with customers and user experience at the forefront of their minds.
Fareharbor’s User Interface is outdated and difficult to use, as a result users may never proceed to booking.
CaptainBook’s interface is designed so that users would never feel lost using our booking system, and they are able to make a booking in an easy, intuitive and comfortable way.
"The CaptainBook Team are always super fast to respond and to resolve each little issue I have encountered during use. Their responsiveness and high level of customer service is something I noticed since day 1 and they’ve never failed me ever since."
Philema Food Tours
Travel Operator in Naxos Island, Greece
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