Manage every guest relationship from first inquiry to final booking.
See events in real-time on a unified timeline view for each customer and understand their behavior.
Communications
Read receipts
Behavioral event data
Give your team’s AI tools direct access to CaptainBook so they can retrieve data, run workflows, and build on your operation.
Spot the same guest twice, before they notice you did
One record, with the whole history intact
Reversible, because you may get it wrong
Attribution data you can track
Track exactly which campaign brought the lead, converted to customer and analyze your return on ad spend.
Know which campaign won the booking, and which one started it
Attribution that survives the journey to checkout
AI Sales Assistant-driven bookings are attributed too
Customize CaptainBook CRM to your exact needs. Gather data that matters to your company, automatically run your workflows and segmentation based on them.
Track what actually matters to your business, not what we guessed
Your fields become audiences
And they can start workflows too!
