Waitlist

Never Lose a Booking to "Sold Out" Again

Never Lose a Booking to "Sold Out" Again

Never Lose a Booking to "Sold Out" Again

Turn fully booked dates into revenue opportunities. CaptainBook's smart waitlist captures demand, notifies customers the moment a spot opens up, and converts cancellations into confirmed bookings, automatically.

Turn fully booked dates into revenue opportunities. CaptainBook's smart waitlist captures demand, notifies customers the moment a spot opens up, and converts cancellations into confirmed bookings, automatically.

No credit card required

No credit card required

Based on many reviews on

on

Sell more with our optimised widget and AI customer service

JOIN HUNDREDS SMART EARNING OPERATORS

JOIN HUNDREDS SMART EARNING OPERATORS

Stop losing customers when you sell out

Every sold-out date is hidden demand. CaptainBook turns it into confirmed bookings.

Without CaptainBook

"Sold out" means lost revenue, with no way to capture interested

customers.

Cancellations leave empty seats you scramble to fill manually.

No visibility into real demand, so you can't plan extra departures.

Customers bounce to competitors when they see no availability.

With CaptainBook

Capture every interested customer, even when you're fully booked.

Fill cancelled spots automatically with customers already waiting in line.

See real demand data to decide when to add extra departures.

Keep customers engaged instead of losing them to competitors.

Capture Demand When You're Fully Booked

Capture Demand When You're Fully Booked

When an experience sells out, the booking widget automatically shows a "Join Waitlist" button. Customers enter their name, email, and optional phone number in seconds. No calls, no manual lists, no lost leads. Every person who wanted to book but couldn't is now in your pipeline, ready to convert the moment a spot opens.

The best conversion you can get in the market
Advanced forms for seamless operations and pre-check-in
Advanced forms for seamless operations and pre-check-in

Automatic Notifications the Moment a Spot Opens

Automatic Notifications the Moment a Spot Opens

CaptainBook monitors every waitlisted experience in real time. The moment capacity appears (a cancellation, a reduced booking, a schedule change), the next eligible customer is instantly notified by email and SMS with a one-click link to book. If they don't act in time, the spot cascades to the next person. Fair, fast, and fully automated.

One-Click Claim Page for
Instant Conversions

One-Click Claim Page for
Instant Conversions

Notified customers land on a private claim page where they can book instantly, adjust their guest count, or pass the spot to the next person. No friction, no confusion, no back-and-forth emails. The entire flow is designed to convert interest into confirmed bookings with minimal effort from you or your guests.

Seamless customer communication with triggers
Seamless customer communication with triggers
Track and optimize every booking
Track and optimize every booking

Demand Intelligence to Grow Smarter

Demand Intelligence to Grow Smarter

Every waitlist entry is a data point. See which experiences and dates have the most unmet demand. Use this to decide when to add extra departures, adjust capacity, or launch new time slots. Connect the Waitlist Joined trigger to your workflows to sync leads to your CRM, alert your team on Slack, or send personalized follow-ups, all without leaving CaptainBook.

Flexible pricing options

CaptainBook offers flexible pricing options designed to suit businesses of all sizes, from small tour operators to large-scale enterprises, ensuring you only pay for what you need.

Most Popular

Channel Manager

Resources manager

Online waivers

Fast implementation

EXTENDED PLAN

Flexible pricing options

CaptainBook offers flexible pricing options designed to suit businesses of all sizes, from small tour operators to large-scale enterprises, ensuring you only pay for what you need.

Most Popular

Channel Manager

Resources manager

Online waivers

Fast implementation

EXTENDED PLAN

Flexible pricing options

CaptainBook offers flexible pricing options designed to suit businesses of all sizes, from small tour operators to large-scale enterprises, ensuring you only pay for what you need.

Most Popular

Channel Manager

Resources manager

Online waivers

Fast implementation

EXTENDED PLAN

Free to get started, no credit card required

Free to get started, no credit card required

© 2021-2026 CaptainBook.io - All rights reserved.
Legal Terms - Privacy policy

© 2021-2026 CaptainBook.io - All rights reserved.
Legal Terms - Privacy policy

© 2021-2026 CaptainBook.io - All rights reserved.
Legal Terms - Privacy policy