Choosing a booking platform shouldn’t feel like choosing a phone plan—full of fine print and moving targets. Experience providers want three things: reliable tech, predictable costs, and humans who care when something breaks mid‑season. That’s exactly why more and more operators are moving from FareHarbor to CaptainBook. Here’s what sets us apart.

1 . Straight‑Talk Pricing

FareHarbor’s commission model looks painless at signup, but every booking chips away at your revenue. CaptainBook replaces that sliding fee with a clear monthly or annual subscription. Whether you sell ten seats or ten thousand, your platform cost stays the same—no surprise invoices, no awkward surcharges to pass on to guests.

2 . Migration You Can Finish Between Weekends

Switching systems sounds scary until you see it done. Send us your FareHarbor exports on Monday, preview your fully loaded CaptainBook dashboard by Friday, and go live after a quick sanity check. Past reservations, waivers, and gift cards travel with you, so day‑to‑day ops never skip a beat.

3 . A Checkout That Feels 100 % Yours

CaptainBook’s widget inherits your fonts, colours, and wording automatically, loads in under a second, and hides all CaptainBook branding. Guests stay immersed in your story from landing page to confirmation email—and a smoother path equals higher conversion.

4 . Built‑In Distribution, No Extra Doors to Unlock

Today’s guests find you everywhere: Instagram stories, hotel concierges, Viator, GetYourGuide. CaptainBook comes with direct OTA connections, an open API, and a reseller portal baked in. You don’t pay extra for the channels you need to grow.

5 . Support That Follows the Sun

When a sunset cruise overbooks or a guide’s phone refuses to sync, you need help now—not after a ticket queues in someone else’s time zone. CaptainBook’s global support team hands conversations around the world, giving you live‑chat replies in minutes and quick video calls whenever typing isn’t enough.

6 . Constantly Evolving—With You in the Loop

FareHarbor updates arrive in big, infrequent drops. CaptainBook rolls out incremental improvements every week, many suggested directly by operators on our feedback board. You get a platform that adapts to real‑world tour life, not the other way around.

Ready to ditch surprise fees and clunky software? CaptainBook delivers predictable subscription pricing, a seamless migration of all your bookings and waivers, and a fully branded checkout that keeps guests focused on you. With built-in distribution channels and 24/7 global support, your booking system grows alongside your business. Switch to CaptainBook today and spend less time wrestling software—and more time crafting unforgettable experiences.