If you are an Experience provider or a Distribution Partner (Hotel, Airbnb host, travel agent) and looking for the best marketplace for tours and activities then you are probably wondering which is the best solution. A local competitor is a good solution for everyone, but is it really for those who want to make the most out of their businesses? Here’s what you should consider before making your choice.
try CaptainBook.io today, you will feel the difference.
|Commission Online Reservation - Provider - per booking||4%||3%|
|Commission Reseller - Agent - per booking||0%||1.5%|
|How customer book?||Stays on your website||Leave your website|
|Installation cost||€ 0||€ 250|
|Automatic SEO optimised website creation|
|In platform chat|
|Customer can search by date|
|Easy on-boarding process|
|Secured API and white label solution|
|Customer support||Email, phone & chat||Email, phone|
Everything comes with a price and some local competitor seems to be cheaper than CaptainBook, but is it? Let’s break prices down.
Some local competitor request a 3% commission per online booking, instead of the 4% commission CaptainBook requests. But with CaptainBook, providers have the opportunity to ask from the customer to pay the commission. Plus, with CaptainBook there are NO set up costs. Some local competitor require 250€ for set up and training. We do the same thing for free!
Distribution Partners should pay 1,5% commission per booking if they choose a local competitor. With CaptainBook there is no fee! We’re all about helping operators thrive!
Admit it! You love chatting, everyone loves chatting. It’s direct and easy like a phone call, but also written like an email. We use chatting apps in our everyday lives to talk with our friends or family. So why not use it for our daily business operations?
CaptainBook offers customer support via chat! You can contact us and ask anything you need.
"The CaptainBook Team are always super fast to respond and to resolve each little issue I have encountered during use. Their responsiveness and high level of customer service is something I noticed since day 1 and they’ve never failed me ever since."
Philema Food Tours
Travel Operator in Naxos Island, Greece
We have nothing to hide and want everyone to try our platform. That’s why at CaptainBook you can join anytime you want and enjoy all available features.
Every business is welcome to try out the Marketplace, and we are always happy to assist.
We mentioned already how amazing it is to have the option of chatting instead of sending an email or making a phone call when it comes to customer support.
Now imagine that you are at the reception of your hotel, your clients are waiting to book an experience but you have a special request and you want to contact the operator.
With CaptainBook you can chat anytime with operators.
"With CaptainBook.io our daily booking operations are easier than ever. Our customers are thrilled when they call us for an experience and we send them the link to make the reservation. We save precious time and our customers are much more happy."
Travel Agency in Corfu, Greece
At CaptainBook we know more than everyone how frustrating it is to search for several experiences and find out at the final step that it’s not available. That’s why visitors can search by date.
Everyone is able to find all available experiences for a specific date and time, avoiding this “damn it” moment!
Having a widget in your site to gain direct bookings from your website is amazing, right? But what if you don't have a website?
CaptainBook provides two solutions for different needs. You can either choose to install our widget on your existing website or create a website that provides more detailed content for your experiences in a few clicks (and no hosting fee!).
"With CaptainBook I can finally organize my calendar and manage my bookings easily, quickly and most important not paying high commissions. People of CaptainBook are always there to help me with whatever it happens and they also suggest new services as well as opportunities for new partnerships. A useful tool that should not be missing from any modern business."
Baxes Cretan Experience
Travel Operator in Crete, Greece
Are you thinking about switching? We are here for you!
If you have any further questions or need any more information on CaptainBook.io, contact us! We're a click away